Terms of service

effective date: [month day, year]

this website is owned and operated by ère world llc, a new york limited liability company doing business as ère. throughout these Terms, “ère,” “we,” “us,” and “our” refer to ère world llc and the ère brand. by visiting ere-world.com, creating an account, placing an order, or otherwise using our website or services, you agree to these terms of Service and our shipping, returns & exchanges, and privacy policies. please do not use our website or services if you do not agree to these policies.

Eligibility

you must be at least 18 years old, or the legal age of majority in your state, to place an order. by placing an order, you confirm that:

  • the information you provide is complete and accurate;
  • you are authorized to use the selected payment method; and
  • you have the legal authority to enter into the transaction.

Product Information

we make reasonable efforts to display product photographs, descriptions, materials, measurements, colors, and other information accurately. actual colors and appearances may vary because of screen settings, lighting, photography, manufacturing differences, or natural variations in materials. we may correct errors, update product information, limit quantities, or discontinue a product at any time.

Orders

all orders are subject to:

  • product availability;
  • payment approval;
  • address verification;
  • fraud and security screening; and
  • acceptance by ère.

an order-confirmation email confirms that we received your order. it does not guarantee acceptance or shipment. we may refuse, limit, or cancel an order because of:

  • product unavailability;
  • pricing, inventory, or description errors;
  • payment or address problems;
  • suspected fraud or unauthorized activity;
  • unauthorized commercial resale;
  • violation of our policies; or
  • legal, safety, or security concerns.

if we cancel an order after collecting payment, we will return the applicable amount to the original payment method.

Pricing And Payment

prices are shown in the currency displayed on the website or at checkout. orders delivered within the united states are generally charged in U.S. dollars. applicable sales tax and shipping charges will be displayed before the order is completed. prices, products, and promotions may change without notice. promotional offers may have separate conditions, exclusions, quantity limits, and expiration dates. we accept the payment methods shown at checkout. payments may be processed by third-party payment providers. by submitting payment information, you confirm that you are authorized to use that payment method and authorize us and our payment providers to charge the total displayed at checkout. we are not responsible for fees charged by a customer's bank, card issuer, or payment provider.

Shipping, Returns, And Exchanges

shipping, returns, exchanges, store credits, final-sale products, and delivery issues are governed by our shipping policy and returns & exchanges policy. those policies are incorporated into and form part of these terms of service.

Customer Accounts

you are responsible for:

  • providing accurate account information;
  • protecting your password and login details;
  • restricting access to your account and devices; and
  • activity conducted through your account.

contact us promptly if you suspect unauthorized access. we may suspend or close an account used for fraud, abusive returns, unauthorized resale, harmful conduct, or repeated policy violations.

Product Care And Use

customers must follow all product labels, warnings, care instructions, manuals, and recommended uses. to the fullest extent permitted by law, ère is not responsible for damage caused by:

  • misuse;
  • improper care, cleaning, washing, or storage;
  • accidents;
  • unauthorized repairs or alterations;
  • failure to follow instructions;
  • normal wear and tear; or
  • use of a product for an unintended purpose.

this section does not limit rights relating to defective, damaged, or incorrectly supplied products.

Website Content And Intellectual Property

the ère name, logos, branding, text, photographs, graphics, videos, designs, product content, and website layout belong to or are licensed to ère world llc. you may use the website only for lawful, personal shopping purposes. without prior written permission from ère world LLC, you may not:

  • copy or reproduce our content;
  • modify, publish, sell, or distribute our content;
  • use our branding or photographs commercially;
  • scrape or systematically collect website data;
  • use automated purchasing technology; or
  • remove copyright, trademark, or ownership notices.

no ownership right is transferred to you through your use of the website.

Reviews And Customer Content

if you submit a review, photograph, comment, or other content, you confirm that:

  • you own the content or have permission to submit it;
  • it reflects your honest experience;
  • it is not false, misleading, unlawful, threatening, or defamatory;
  • it does not violate another person's rights; and
  • you have disclosed any payment, free product, or other incentive connected to it.

you retain ownership of your content. by submitting it, you give ère world LLC a non-exclusive, worldwide, royalty-free permission to use, reproduce, edit, display, and share it for operating and promoting ère. we may remove content that violates these Terms.

Prohibited Uses

you may not use our website or services to:

  • commit fraud or another unlawful act;
  • provide false identity, payment, or shipping information;
  • access another person's account;
  • interfere with website operation or security;
  • introduce viruses or harmful code;
  • scrape or automatically collect website data without permission;
  • use unauthorized automated purchasing tools;
  • infringe intellectual-property, privacy, or other rights;
  • harass our employees, contractors, or customers;
  • abuse promotional or return programs; or
  • purchase products for unauthorized commercial resale.

we may cancel orders, restrict access, close accounts, or take appropriate legal action in response to prohibited activity.

Third-Party Services

our website may use or link to services operated by third parties, including payment processors, shipping carriers, social-media platforms, analytics providers, and advertising services. we do not control and are not responsible for third-party websites, services, content, availability, security, or privacy practices. use of a third-party service may be governed by that provider's own terms and policies.

Website Availability

we do not guarantee that our website will always be uninterrupted, error-free, or completely secure. we may modify, restrict, suspend, or discontinue part of the website when reasonably necessary. to the extent permitted by law, we are not responsible for interruptions caused by maintenance, internet failures, third-party providers, cyberattacks, natural disasters, or events outside our reasonable control.

Disclaimer And Limitation Of Liability

to the fullest extent permitted by law, our website and its content are provided on an “as available” basis. we do not make guarantees concerning uninterrupted website operation or the complete accuracy of all website content. to the fullest extent permitted by law, ère world llc and its members, owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, services, or products. for a claim arising from a product purchase, our total liability will not exceed the amount paid for the product involved, except where a greater remedy is required by law. nothing in these terms limits liability or consumer rights that cannot legally be limited, including certain claims involving defective products, personal injury, fraud, or intentional misconduct.

Governing Law

these terms are governed by the laws of the state of new york and applicable federal law, without regard to conflict-of-law principles. unless applicable law permits or requires otherwise, legal proceedings relating to these terms must be brought in a court with jurisdiction in new york county, new york. customers retain mandatory consumer protections provided by the state in which they reside.

Changes To These Terms

we may update these Terms when our business, services, technology, or legal obligations change. updated terms will be posted with a revised effective date and will apply going forward.

Contact

ère world llc
new york, new york
united states
email: contact@ere-world.com
website: ere-world.com